The Community Interpreter

A 40-hour course for interpreters in human and social services, medical, and educational settings.


Who Will Benefit From This Certificate Program?

Anyone who provides Interpreter Services at Health and Human Services Agencies, Health Departments, Schools, Senior Centers and other Community Service Agencies, including:

  • Bilingual staff who are at times called to interpret
  • Staff (in-house) interpreters
  • Contract interpreters


Purpose of This Course:

  • Promote National Interpreter Code of Ethics
  • Learn and reinforce the appropriate Standards of Practice for Interpreters
  • Expand knowledge
  • National interpreter certification preparation (CHI™ and CMI exams)
  • Meet the USDA Recommendation for Interpreter Training
  • Get feedback and experience sharing with other interpreters


Community interpreters face unprecedented challenges and stress in their work. The 40-hour Community Interpreter® certificate program helps interpreters deliver better outcomes and reduce liability for service providers. In addition, the course content, group discussions and post-training forums develop interpreters' skills to better manage the physical, psychological and emotional stress inherent in their role. Not only do trained interpreters do work, they are healthier and happier and less likely to burn out. Retaining talented and happy employees is a huge advantage for service providers as well as for the people and communities they serve.


Cost:          $700 - This includes: course book and course workbook, beverages and snacks. (Meals not included.)


Participants will receive:  "The Community Interpreter: An International Textbook" (published 2015, $120) and "The Community Interpreter: An International Workbook" (published 2015, $60).


Click here to learn more about what each unit of the course will cover!

For more information about future class dates and locations, please contact Michelle Menard or Emily Dickinson at or (704) 717-0043.


About the Trainer:

Michelle Menard is the Founder and CEO of Choice Translating®, Inc., a leading translating and interpreting services provider headquartered in Charlotte, NC providing language services in 200 languages, 24/7/365. A native French speaker, Michelle was certified as a Bridging the Gap and Cultural Competency in Healthcare trainer in addition to Choice Translating’s® custom interpreter training programs and has been training interpreters for almost 20 years. This course is based on “The Community Interpreter®” curriculum by Marjorie Bancroft and four additional authors, national leaders in community interpreting.


Feedback from participants in The Community Interpreter course:


"What I've learned in the course will help prevent me from burning out."


"I will be more empowered to do my job more professionally to better serve LEP's and clients."


"The techniques learned in the course will improve my professionalism, note taking skills, mediating techniques, and my memory skills."


"The course was a safe environment to share experiences. Great class!"


"Information learned will also help me educate colleagues on how to work with an interpreter."


International Student Advantage

Translating academic transcripts for students and helping advisors increase enrollment and retention.

Get Started Get Started

Watch A Video

Hear about our company and view video testimonials about our services.

Click Here

"We called late in the afternoon to schedule an interpreter for a patient with a morning appointment. You did your magic and called back within ...

--Southeast Pain Care
View Testimonials